No, the initial consultation is free. It’s our way of helping you explore options and determine if Upgryd is the right fit for your project.

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Not at all! Our team can help you develop a design based on your preferences and needs. We’re here to guide you through the entire planning process.

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During your initial consultation, we’ll discuss your ideas, project goals, budget, and timeline. We’ll also assess your space and provide expert recommendations to help bring your vision to life.

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Starting is easy! Simply click any Get Started button to schedule a free consultation, where we’ll discuss your vision, answer any questions, and create a customized proposal for your project.

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Yes, severe weather can cause minor delays, but our team is experienced in adjusting schedules to stay as close to the original timeline as possible.

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A dedicated project manager oversees your entire project and keeps you informed at each stage, from scheduling to installation, ensuring a smooth and efficient process.

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Our process includes consultation, design and material selection, planning and permitting, installation, and a final walkthrough to ensure everything meets your satisfaction.

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Project timelines vary based on scope and complexity, but most deck surface replacement projects are completed within 4 weeks. New deck projects take longer due to architecture which can take 1-2 weeks, permit approvals which take 4–8 weeks depending on your township, and then installation which can take 1-3 weeks depending on the scope of your project. We’ll provide a clear timeline after your proposal is finalized.

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Yes, we offer a variety of eco-friendly and low-maintenance materials, including composite decking and weather-resistant finishes designed for long-lasting durability.

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Our experts guide you through the selection process, explaining each material’s benefits and helping you choose options that fit your style, budget, and functional needs.

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Absolutely! We offer a range of customization options, from decking and paver styles to railing, lighting, and accessories, so your project reflects your unique taste.

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We work with premium materials like Trex, Deckorators, GAF, Owens Corning, Azek, and many other premium brands to ensure durability and beauty in every project.

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Our 5-Year labor warranty is one of the longest in the industry, covering your project for an extended period. Certain material manufacturers extend this warranty for up to 25-Years. Specific details will be provided in your proposal, tailored to your project type.

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Yes, all materials we use come with manufacturer warranties that vary by brand. We’ll provide full warranty details for each material in your project proposal.

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If you experience any issues post-installation, simply contact our support team. We stand behind our work and are here to address any concerns that may arise.

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You can complete a warranty claim here: upgryd.com/warranty-claim

We offer some of the longest labor warranties in the industry, alongside manufacturer warranties on all materials, ensuring your project is protected for years to come.

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